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Do
you supply direct to the public?
In
situations where there is no local stockist (see Stockist
List), Alliance can supply direct to the office
or home. Please ring the sales office on 01505 506 060 to
place orders. Lists of stockists can be found on each of
the individual producer
profiles & within the Wine Finder tab above.
Where
can I buy your wines locally to me?
Please
see the Stockist List
for more details of where you can buy from.
How
often would you deliver to me?
Alliance
Wine prides itself in having the very best levels of service.
We use a network of tried and trusted carriers throughout
the U.K to ensure that the wine arrives with you intact
and at the time specified. Deliveries will often be done
next working day but normally will arrive on the 2nd day
after the order is placed i.e Monday orders delivered on
Wednesday. We reserve the right
to make a small delivery charge for orders of less than
3 cases.
What
is your minimum delivery?
The
minimum delivery is three
cases. However, we are a flexible
company and will do our best to make sure that we can cater
for your needs.
What
promotions are you currently running?
Please
see the online newsletter
for details of promotions or speak to your account manager.
Details for all account managers can be found in the people
section of this site.
Can
I buy wines en primeur?
We
can offer en primeur sales on a limited range of wines.
Please contact:
Giles Cooke M.W, Mobile: 07778 00 39 59 E-mail: giles.cooke@alliancewine.co.uk
Robin Nugent Mobile: 07889 26 72 98 Email: robin.nugent@alliancewine.co.uk
or
Christian Bouteiller Mobile: 07860 34 42 86 E-mail: chris.bouteiller@alliancewine.co.uk
for more details
Do
you have small packages of exclusive wines?
The
nature of our supply base means that we often have small
parcels of exclusive wines. These are not necessarily expensive,
just exclusive. Keep an eye out in the newsletter
for allocations or speak to your account
manager.
Do
you stock organic wines?
We
are not an organic wine specialist though some of our wines
are produced using organic methods or are certified organic.
However, we do not buy wine just because it is organic.
If we taste a wine and love it, we may buy it - if it's
organic then all the better! Alliance Wine supports producers
who work to reduce the use of chemicals to the bear minimum
need to produce consistent, quality wine.
Which
wines are exclusive to Alliance Wine?
Alliance
Wine imports the vast majority of its extensive range direct
from the producer. For many of these producers, we are the
exclusive U.K distributor and agent. Wines listed in our
Key Producers list represent the majority of these. Please
see individual producer
profiles for
more information on products and availability.
Will
Alliance design my wine list for me?
Alliance
Wine has always been at the cutting edge of wine list production
and design and offers the ability to produce quality lists
quickly and at no cost to the client. These lists can be
updated as regularly of as infrequently as the client desires.
Please ask your account manager to see examples.
Can
I have Own Label on my House Wine?
Alliance
Wine is one of the leaders in supply of personalized House
style wines and can supply to any requirements. We are also
able to offer screen printed bottles in short runs, enabling
the client to have a unique presentation but without the
costs involved in large production runs.
How
do I get to speak to someone about my requirements?
Please
use the email information
request form or contact either the sales office
or the relevant account manager. Details for account managers
can be found on the people
page.
Would
you help with staff training?
Alliance
Wine is an accredited Investors in People and as such we
take the training and development of staff seriously. We
believe that wine training forms an integral part of the
package that we can offer and it results in happier, more
motivated staff and higher sales for both Alliance and the
client. As such Alliance will provide training in all aspects
of wine service and will provide regular, ongoing sessions
in order to maintain levels of knowledge. Tailored, wine
training packs can also be designed an implemented to heighten
staff awareness of the business opportunities provided by
wine.
How
often do you change your range?
Our
core ranges provide consistent, good quality and we try
to avoid changing these too often to provide stability for
our on-trade customers. However, our list does evolve throughout
the year as our buyers search out spectacular new wines
and details of these will be contained in the Alliance newsletter,
"The Tasting Times"
What
happens if my wine is out of stock?
Whilst
we try to avoid out of stock situations, these do occasionally
happen. The client will be offered a suitable replacement
or the product can be marked as out of stock. If there is
likely to be a more long term problem then your account
manager will contact you.
Do
you sell Ports and Cognac etc?
Yes,
we have a range of Ports from ruby through to mature vintage
ports. Please ask for the list or speak to your account
manager. We do not carry a large range of spirits but we
do stock Hennessy Cognacs as well as the very fine, more
specialist cognacs of Pierre Ferrand. We also carry excellent
Armagnac and Calvados as well as a superb range of fruit
liqueurs including Crème de Cassis and Peche de Vigne.
Do
your wines feature in retail outlets?
In
general, our wines come from smaller producers who are not
represented in the major multiples. This gives you, the
client, the confidence that supermarket listings and promotions
will not undermine your credibility. If a wine was to be
represented on the high street, we will ensure that our
clients are aware.
Do
you stock older vintages?
We
often have parcels of more mature wines so please ask. The
speed with which the New World turns over vintages at the
moment ensures that most wines are relatively young.
Do
you have stock of Cru Classe Bordeaux?
We
always have a large range of Bordeaux and more especially,
Cru Classe wines in stock. Please ask for a current list.
Do
you do bin end promotions?
Yes, we do have "bin end" promotions and these can be mailed or emailed, please contact your sales representative or the office for more information.
Can
I buy under bond?
Yes,
orders can be placed either under bond or duty paid on 01505
506 060. Please ask for the agency price list for details.
Can
I buy ex-cellar?
Yes.
We do not publish the ex-cellars prices in our lists but
these are available and a proposal can be produced very
quickly. Please contact your account manager for more details.
Can
you send me a price list?
We
certainly can! Please fill out and submit the information
request form and we will mail out a price list immediately.
What
discounts are available?
Alliance
is a flexible organization and accepts that there sometimes
has to be a compromise between supplier and customer! However,
these matters should be dealt with by the account manager
concerned who will be able to tailor a package to meet the
clients needs.
Can
you present tastings?
Most
staff are wine enthusiasts and have a great knowledge and
passion for their product. As such, we are more than capable
of carrying out tastings, tutured or informal, small and
intimate, or large and loud! In addition, it is sometimes
possible for our resident Master of Wine, Giles Cooke, to
present tastings for you.
Can
I have copies of labels/pictures/tasting notes?
The
supplier Key Producer
pages have examples of labels, pictures and tasting notes.
Please let us know if there is any other information that
we can help you to acquire.
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